Privacy policy
ππππππππβ’ Β· Your information
Privacy Policy
This Privacy Policy describes how personal information may be collected, used, disclosed, retained, and protected when you visit vexzunil.com, purchase jewelry, or otherwise communicate with us.
Store operator: Guangzhou Di Fu Trading Co., Ltd.
Information We May Collect
Depending on how you interact with our store, we may collect your name, email address, phone number, billing and shipping addresses, account details, jewelry orders, and messages sent to customer support.
We may also collect technical information associated with your visit, such as your IP address, device and browser details, pages viewed, and interactions with vexzunil.com.
How Information Is Collected
We receive information directly from you when you place an order, enter details at checkout, create an account, subscribe to communications, or contact us. Some information is collected automatically through cookies and similar technologies. Relevant transaction or delivery information may also come from service providers involved in operating our store.
Why We Use Personal Information
We use information to process and fulfill orders, arrange payment and delivery, send confirmations and shipment updates, respond to questions, handle returns or refunds, maintain website functions, help prevent fraud, and improve customer service.
Where permitted, we may use information to send store updates or marketing communications in line with your choices.
Cookies & Similar Technologies
Our website and its service providers may use cookies, pixels, and similar technologies to support shopping cart and checkout functions, remember preferences, understand website activity, measure performance, and support advertising where applicable.
You can manage some cookies through your browser settings. Disabling certain cookies may affect website features.
Service Providers & Disclosure
We may disclose relevant information to providers that help us operate vexzunil.com, including our ecommerce platform, payment processors, fulfillment partners, carriers, customer support services, and analytics or marketing providers where used.
We may also disclose information when required by law, to protect rights or safety, or in connection with a permitted business transaction.
Sale, Sharing & Targeted Advertising
Some privacy laws define certain advertising-related disclosures or uses of cookies as a βsale,β βsharing,β or βtargeted advertising,β even when information is not exchanged for money. If such activities apply to your visit, you may have an opt-out right under applicable law. Contact service@vexzunil.com to ask about available choices or submit a request.
Shopify
Our online store uses Shopify to provide website and checkout functions. Shopify and applicable payment providers process information needed to operate the store and complete purchases in accordance with their respective privacy practices. Please do not send complete payment card details to us by email.
Data Retention
We retain personal information for as long as reasonably needed for the purposes described in this policy, including order administration, customer support, accounting, security, dispute resolution, and applicable legal obligations. Retention periods may differ depending on the type of information and the reason it is held.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have rights to receive a copy of information or object to or limit certain uses. These rights are subject to applicable law and relevant exceptions.
Submitting a Privacy Request
Email service@vexzunil.com with the subject line βPrivacy Requestβ and explain what you would like us to review. Include enough information to help us locate the relevant account or order. We may request reasonable information to verify your identity before acting on a request.
Marketing Communications
If you receive marketing emails from us, you can unsubscribe using the link in those messages or contact service@vexzunil.com. You may still receive non-marketing communications relating to an order, an account, or a customer support request.
Information Security
We use reasonable administrative and technical measures intended to protect personal information. No website, electronic transmission, or storage method can be guaranteed completely secure. If you believe information associated with your account or order has been compromised, please contact us.
Childrenβs Privacy
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided information to us, contact service@vexzunil.com so we can review the matter.
International Processing
Our business and service providers may process or store information in countries other than the country where you live. Privacy rules in those locations may differ. Where required, applicable measures are used for international transfers of personal information.
Third-Party Services & Links
Our website may contain links to third-party sites or use services governed by their own privacy notices. We encourage you to review those notices when you leave our website or choose an external service.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our store, practices, or applicable requirements. The current version will be posted on vexzunil.com. Please review it periodically.
Company details
Business Information
Have a privacy question?
Email service@vexzunil.com with the subject line βPrivacy Requestβ or call +86 4001616777. Customer service is available 8:00 AM β 10:00 PM Daily.