ππππππππβ’ Β· Customer Care
Contact Us
Questions about a jewelry piece, an order, delivery, or a return? Our customer support team is here to help.
Include your order number for order-related questions.
Speak with our customer support team.
Support is available every day.
General Questions
For questions about ππππππππβ’ jewelry, product details, availability, or your shopping experience, email service@vexzunil.com or call +86 4001616777.
We aim to respond to email inquiries within 24 hours.
Order & Delivery Support
If your question concerns an existing order, include your order number and the email address used at checkout. For delivery questions, you can also include your tracking number and a brief description of the issue.
Returns & Product Issues
Contact us before sending a return. Please provide your order number, the jewelry piece concerned, and the reason for your request. If an item arrived damaged, incomplete, or incorrect, include clear photographs of the item and packaging where relevant.
Our team will review your request and provide the applicable instructions. Please refer to our Return & Refund Policy for return conditions and time limits.
Business Address
Guangzhou Di Fu Trading Co., Ltd.
Room 302, No. 5, Lane 1, Haoju Main Street, Shipai,
Tianhe District, Guangzhou, Guangdong Province, China
This is our registered business address. Please request return instructions from customer support before mailing an item.
Company Details
Business Information
What can we help you with?
Send the details to service@vexzunil.com or call +86 4001616777 during our customer service hours, 8:00 AM β 10:00 PM Daily.